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Keeping your Employees Safe at Work During the Covid-19 Pandemic

COVID-19, commonly known as the Coronavirus was declared a global health emergency pandemic by the world health organisation which has spread rapidly across the world. The virus is highly contagious and can spread at a rapid rate through tiny droplets through coughing or sneezing. The most common symptoms of Coronavirus include a cough, fever, and shortness of breath. Generally, COVID 19 can cause more serious symptoms and affect those with more severe conditions such as cancer, lung disease, or diabetes. Protecting the health of all employees during the pandemic is essential in the spread of the Coronavirus within the workplace. If an employee is infected or becomes infected, then this can easily be spread to further coworkers.

The government have put in place a 4/5 stage roadmap for the reopening of businesses across the country and when the different sectors can re-open in each phase. The return to work safety protocol was published by the HSE, the department of health, by the health and safety authority, and the department of business, enterprise, and innovation. The protocol outlines the safety measures that should be taken by employees and employers for the reopening of their businesses.

Staying safe at work

Employees and employers must work together to help prevent the spread of the Coronavirus in the workplace. Employers must have the following in place:

The appropriate hygiene facilities which include hand washing facilities, hand sanitisers, masks and gloves if required.
Poster displays to raise awareness of COVID-19 which have been produced by the HSE for all businesses to use.

  • Provide tissues as well as bin bags and bins for employees to dispose of correctly.
  • Proper ventilation
  • Offer advice on good respiratory practice
  • Bins should be emptied regularly
  • Regular cleaning of your premises
  • Personal protective equipment and clothing if required
  • Physical distancing of at least 2 metres across all work activities.
  • Keep a logbook of any group work on the premises
  • Provide staff with a covid-19 training course if needed

Physical/Social distancing

Physical distancing measures must be put in place across every business. The measures include the following:

  • Signage placed across the premises outlining COVID-19 and staying 2 metres apart.
  • Setting up of barriers and screens at desks or checkouts where possible
  • No shaking of hands or close contact
  • Contactless payment methods are preferred
  • Carry out a risk assessment and the steps that should be taken if an employee has been in contact with an infected person.
  • Employees should consider wearing protective clothing and equipment.
  • Cancel or reduce non-essential travel and work from home if and where possible
  • Allocate different times for appointments, deliveries, and collections
  • Reduce worker numbers by allocating different shifts
  • Remove some chairs and tables from the canteen in ways of reducing the number of staff to a table.

The appropriate cleaning products

The disease control and prevention centre advises the use of correct cleaning products which can kill the virus and deep cleaning the workplace. Use ready to use disinfectant sprays and wipes to clean germs off surfaces, therefore, reducing the spread of the virus. While soap and water are just as effective, the use of approved disinfectants gives you more assurance that your premises are disinfected properly. This is also showing you are taking your employees’ safety very serious. Having your premises disinfected by a Certified ULV Covid-19 fogging expert is another safety measure to safeguard your employees and customers.

Common areas to clean/disinfect

Every business should determine the areas that need to be cleaned and how frequently they need to be disinfected. The most frequently touched objects and surfaces that would need routine cleaning and disinfecting include:

  • Doorknobs
  • Handles
  • Countertops
  • Tables
  • Desks
  • Toilets
  • Sinks and faucets
  • Touch screens
  • Light switches
  • Keyboards
  • Phones

Develop handwashing, cleaning, and hygiene procedures

All businesses should increase the frequency of hand washing and surface cleaning around the premise by:

  • Encourage employees to follow the guidance on hygiene and hand washing
  • Provide hand sanitiser around the premise’s floors, in addition to the toilet rooms
  • Surfaces and objects that are touched regularly should be cleaned and disinfected frequently
  • Set up guidance on hand washing after using the toilets
  • Hand drying facilities such as hand dryers or paper towels should be available
  • The wearing of face masks/coverings for workers and customers are another safety measure

2 metre workspace distance

Where possible 2 metres must be maintained between employees in the workspace. Not that this may change to 1 metre as we go through the reopening phases.

  • Workstations should be avoided
  • Have a One-way system if were possible through the workspace
  • Place 2 metre distance signs around the floor highlighting to people to keep 2 metres apart
  • It is essential to have Covid-19 guidance signs
  • Any visitors should be by appointment only in some sectors
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How the Coronavirus is Impacting the Hospitality Industry Globally

The hospitality industry is notoriously precarious at the best of times. With the recent coronavirus pandemic spreading across the nation of Ireland and globally, the situation for hotels, restaurants, and many other businesses in the hospitality and tourism sector may soon become dire. We are only coming to terms with the outbreak of COVID-19 and our industries are grappling with the consequences of the economic slowdown. The hospitality industry globally has seen mass cancellations across events, concerts, funerals, holidays, conferences, and much more. This is a major worrying time for hoteliers, with so many doors closed to help slow down the spread of COVID-19.

What is COVID-19?

COVID-19 is a highly contagious and infectious disease commonly known by the name coronavirus. Coronavirus can affect your airways and lungs. The most common symptoms of COVID-19 include:

  • A cough – this can be any kind of cough, not just dry
  • Breathing difficulties
  • A high temperature – 38 degrees Celsius or above

Coronavirus can be spread from person to person through droplets released into the air when an infected person sneezes or coughs. The best way to prevent the virus from spreading is to cough or sneeze into your elbow, practice social distancing, and wash your hands properly and often.

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Statistic Reports

With the ongoing pandemic of the coronavirus, recent reports have been released by the global hospitality data company. The reports are based on the data from 68,000 properties and 9.1 million rooms around the world. These figures are in comparison to 2019, occupancy is down as follows:

  • 96% in Italy
  • 68% in China
  • 67% in United Kingdom
  • 59% in USA
  • 70% in Ireland

One of the main industries that is suffering is the hospitality and tourism industry. Hospitality has been the hardest hit globally due to the fear of community spread through group and travel environments. With the cancellation of events and the closure of airports, this has immediately driven down the travel and tourism for pleasure or business.

The hospitality industry must prepare for a drop in profits and prepare for their staff and guests contracting COVID-19. Coronavirus has strongly affected the tourism and travel industry including hotels, restaurants, cruise lines, airlines and is recording a record loss in revenue and business.

With this unprecedented and unexpected crisis, it has left many hoteliers around the world wondering how to react to COVID-19. Hoteliers are unsure of what to do and what the impact of the necessary safety measures may be.

Impacts on the hotel industry so far

Hotels in China have reported a staggering 64% decrease in business and a loss of 80 billion over the spring festival alone. Thousands of hotels across mainland China are affected while properties in major cities like Beijing and Shanghai report single digit occupancy rates. Europe has also seen full effects of this crisis for the months of January and February with roughly 2 million lost in hotel nights. The EU department estimates a financial loss of roughly 1 billion per month for the European tourism industry as a result of the virus.

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How you can help your business in light of COVID-19?

The hospitality industry during this time should be keeping an eye on marketing information and what your competitors are doing around you. Make informed distribution and pricing decisions based on what is happening around you. Keep up to date with local news and what is happening with travel restrictions, event cancellations, etc.

On areas where you have been hit the hardest, start working on ways to target these areas, ideally the ones with the greatest revenue so when the time comes, you will bounce back a lot quicker and even more so than your competitors.

While this situation is serious, it is important not to make snap decisions or to panic, just take your time and put a plan in action.

Keeping things positive is important for morale at your business and for the potential and current future guests. Thinking long term is key, focus on your website rankings and social channels, allowing people to know how you are dealing with the current situation and what changes you are making to challenge this crisis.

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Top Hotel Management Courses in Ireland

Ireland is famous for a lot of things such as rainy days, food, famous poets like W-B. Yeats, Guinness, and exceptional hotel management courses. The hospitality management industry is forever expanding and it employs a vast number of people worldwide. Now is the perfect time to start preparing yourself for a big role in the hospitality industry! Hotel management is considered the heart of the tourism industry. New resorts and hotels are always looking for new employees and have a variety of employment opportunities available. Hotel management is one of the courses in high demand and is very popular compared to other ones.
Hotel Management will introduce every individual to all aspects of hotel management from beverage to food, to front office and sales. The course comprises of various multidisciplinary studies, some include marketing, business management, event management, tourism, and public relations. A big part of hotel management is knowing all of the operational aspects of the hotel such as the food, service, restaurant and bar.

Business Studies (International Hotel Management) (Shannon)

The business studies international hotel management course at Shannon College gives students the unique opportunity to combine professional language development, practical training, hands on work experience, and extensive business studies in the international hotel industry. With a combination of theory and practical learning, it will create a confident and dynamic graduate and essentially equip them at the beginning of their new career in business management in the hotel industry.

BComm in International Hotel Management (Shannon/NUI)

This BComm in the international hotel management course will equip students with a unique set of skills to work in the international hotel industry and provides extensive theory specialising in their chosen business field. In the fourth-year, students will study in the NUI Galway campus. All students will also gain international experience during their studies, making them highly sought-after graduates.

About Shannon College

Shannon College of Hotel Management was founded in 1951 and is one of Ireland’s and Europe’s most prestigious and dedicated hotel management colleges. Shannon has also recently become part of NUI Galway. Every year 100 students are picked to begin their careers in hotel management. The college is renowned internationally for educating some of the world’s most prominent hospitality professionals. Students are also given an internship opportunity with prestigious hotel companies such as Ritz, Carlton, Four Seasons, and many more. The college is partnered with over 100 hotels across 16 countries. The ethos results from Shannon college is a unique and rich educational experience for students which includes a code of discipline and wearing a college suit as standard. Students can be easily identified wearing the college suit which must be worn to classes every day. It will prepare the students for responsibility in grooming and appearance which is what would be expected from a hotel manager.

Undergraduate BSc Hospitality Management  (TU)

In this hospitality management course at TU, students will learn how to be competent managers in any functional area in a hospitality business whether that is working in a resort or a top hotel or even opening your own bar or restaurant. This course offers a range of academic and learning styles to maximise the learning experience. Students will learn all the necessary skills to run a business and are also given plenty of opportunities to put their skills to practice.

Higher Certificate in Hospitality Services Management part-time (TU)

This higher certificate two-year course in TU will give students a real insight and great in-depth knowledge on the day to day running of a successful business in the hospitality and tourism sector. Students will develop the management skills and techniques that are required to manage all aspects of running a hospitality business.

About TU (formally known as DIT) School of Hospitality Management & Tourism

DIT (TU) is Ireland’s centre of excellence in Tourism, Hospitality, Leisure and Event management education. The demand for hospitality graduates is consistently growing every year within the global hotel, business, health, leisure, and education sectors. The college offers a wide range of courses to equip students with business and management skills, setting them up to work in the hospitality industry.

Undergraduate Diploma in International Hospitality Management

This Hospitality Management course in Griffith College provides practical training to equip all students with the hospitality service skills which are necessary for assisting them in their future careers. The 2-year period also includes 1,000 hours of work experience during the summer months. All practical training skills will be given in the area of beverage and food service and food production skills. All students are given the opportunity to gain real life experience through the on-site college training restaurant which will prepare each student for a full-time career in the hotel management industry.

About Griffith College

Griffith College is one of Ireland’s largest independent third-level colleges with institutions located in Cork, Limerick, and Dublin. Griffith college was established in 1974. The institute has established a national and international reputation for its student success rate and academic excellence. At Griffth college, they use a variety of teaching methods such as project work, tutorials, independent study, web-based learning and discussion.

Hospitality Management BBus degree (CIT)

A 3-year Hospitality management course in CIT combining practical elements of hospitality management with key management skills, knowledge and competencies giving graduates the best possible foundation for a future career in the hotel industry. A mandatory work placement of a minimum of 12 weeks between the first and the second year is required.

About CIT Cork Institute of Technology

CIT has an established record of providing every student with superb opportunities for employment and a firm basis for future career development. Cork Institute of Technology is known to be one of the most highly rated third level colleges for education in Ireland, in both excellent staff-student relations and facilities. CIT also offers world-class and flexible online courses. All online courses are led by an instructor.

·    Higher Certificate in Arts Hospitality Studies  (WIT)

This full time 2-year higher certificate hospitality studies course will qualify every student with many different employment skills to work in the hospitality industry at a professional level. All students will be trained in both practical and theory including a work placement period in the hospitality sector at the end of year 1. WIT has 1st class facilities to teach all students applied and practical skills in specific service restaurants, teaching kitchens, language laboratories, and demonstration theatres.

·    Bachelor of Arts in Hospitality Management  (WIT)

A 4-year level 8 full-time course in hospitality management is designed to equip graduates with a combination of thorough knowledge and business skills of the hospitality environment. During year 3 of semester 1, every student must complete a work placement which is organised by the college in a hospitality organisation in Ireland or abroad. All students will be involved in making the decision of their work placement to ensure their choice is appropriate to their interests and aspirations for their future career. Students will gain a real insight and experience for working in the hotel management industry.

About Waterford Institute of Technology

Waterford Institute of Technology is located in the southeast of Ireland and is one of the largest institutes of technology in Ireland. In 1970, WIT was established as a regional technical college and in 1998 it was then awarded an IT status. WIT is a university-level institute with over 10,000 students and 1,000 staff members. The college is one of the largest IOT’s in Ireland and is the leading provider of higher education in the South East region.

 

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How to Write an Effective CV

Writing a good CV can be an onerous task in itself. You are probably aware that writing a great CV is essential to landing you your dream job. That is why if you follow our simple and structured guidelines, it will eliminate a lot of your burden. When it comes to writing your CV, you should imagine yourself paying for an advertisement to be put into the paper and only the words that have value will be used. The exact same rules apply to composing a CV.

Your CV is your first point of contact with potential employers and it is essential to selling yourself as the ideal candidate for the job. Showcase your experience, skills, and personality and avoid irrelevant information.

The employer has large amounts of CVs to examine and may only have limited time. Some employers will briefly glance at your CV for a minute and sometimes only seconds. They rarely read the entire CV. On average, the estimated time for an employer to read a CV is 20 seconds. You are on limited time before an employer decides whether they would like to interview you or not.

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Formatting 

Let’s face it, first impressions do count, you have only a small amount of time to impress the employer. There is no set of rules when it comes to the formation of a CV, however, it is important not to waste space with unnecessary formatting. Your CV should be consistently formatted throughout. It should be clear, concise, and pleasant for the reader. E.G. If the date is set to the left-hand side of the page, followed underneath should be the name of the company and their details.

What type of CV should you choose  

The are several different CVs you can choose from, this will depend on which is the correct one for you, where you are in your career and your future ongoing plans.

Chronological CV  

A Chronological CV is the main type of Curriculum Vitae you may be familiar with and is the most commonly used. This CV will list your work experience history. It will highlight your educational qualifications, knowledge, and skills which should be listed in similar or the same industries. This CV also works really well if you are looking to progress steadily up the career ladder.

Qualification based CV 

This is the ideal type of Curriculum Vitae for those looking for a career change. It is ideal for those returning into employment after being absent from work, are a graduate from college, and those who have received a qualification from a completed course.

Skilled based CV   

Skilled based CVs will focus more on your skills and education rather than your work experience. This CV is ideal for anyone changing their career but who have no new qualifications, are taking a short break, and if they have seen a specific position they are interested in but may not have the direct experience.

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Introduction 

Start at the top of the page with your Name. Writing Curriculum Vitae as the heading is a bit obvious and can be wasted space. Type this on the left-hand side of the sheet as a footer and place the numbers of the pages on the right side of the page. The ideal CV will be structured correctly with a bit of formatting flare in particular to your headings such as employment history, skills, and qualifications, etc. Why not also add a little bit of colour to make your CV more eye-catching.

Personal Statement 

The ideal CV starting point is your personal statement about you as a person. This gives you a great chance to sell yourself to the hiring recruiter and to convince them that your CV is worthy of reading.

Your personal statement should be no more than 50 words long, describing yourself and how you can help the employer for this role.

List what you will bring to the job and try to avoid any clichés such as having strong interpersonal skills and being a team player.

Career Summary/Career History 

Your work employment history should be listed in chronological order, start with the most recent and ending with your first job. Only state your “work experience” if you are a recent school leaver or if you are attending school.

Your last/current job title dates from and to the company name. Job title two dates from and to the company name.

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Key skills 

It is necessary to showcase and outline your experience and what skills you could bring to the role and job title that you have applied for. Your experience and skills will support your personal statement. You should try name up to 5 key skills, for example: what you did, how you did it, and what was achieved.

Education and Qualifications  

Give all qualifications and courses you have completed with all levels and grades you received if appropriate. List in order, working down from the highest qualification e.g. professional qualifications, a master level, degree level, diploma, certificate, and any other courses you may have completed. This can also be placed in order by the date.

Interests and achievements  

Some employers like to see that you have some social life outside of work, so your interests and achievements give you the best chance to show what kind of person you are. You can demonstrate this by stating you are well all-round individual. If you play some sport, include this it shows you can play as part of a team and are health conscious. Useful additions would be voluntary experience or charity work which also shows you can work as part of a team, be generous with your free time, and are a helpful member of society. You could also list any memberships and awards you have achieved recently if relevant to you.

Referees 

List two referees on your CV from a very recent or current employment or if you require “available upon request”. Always ask permission for given referees to be contacted.

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The Main Skills an Employer is Looking for in the Hospitality Industry

The hospitality industry is a consistent form of employment which is hugely varied. Whether you chose to work in catering, hotels, cruises, beverages, nightlife, or events, there are so many different roles on offer, with many choosing to stay working in the sector long term and work their way up the ladder to higher-paid roles. It is a great industry for younger people to break into the employment and professional world. While many of the positions are entry-level, others do demand many skills and offer both excellent and prestige benefits. Many positions in the top companies can be competitive even in growing industries, so what can you do to make yourself stand out from the other candidates? In order to be successful, there is a core set of skills you will need that are necessary to impress the employer for employment in the hospitality industry. We have compiled a list of the main skills that an employer would be looking for.

Communication Skills 

Excellent communication skills are strongly needed especially in the hospitality and tourism industry. Getting further into the workforce means being able to communicate well with everyone around you. Nearly all problems that occur in the workplace are solved with proper communication. Each day you could be dealing with a variety of age groups, backgrounds, temperaments, and nationalities so it is essential that you can speak both clearly and understandable, just remember you are representing your employer’s brand and company. You can show your skills off in an interview by practicing asking questions, listening, and even sending a thank you note after the interview.

Time Management & Punctuality 

Being efficient and meeting deadlines is very important in any work industry. Time management and be punctual at work are critical skills for any professional worker to develop. To any employer, you will stand out as a trustworthy and reliable person, one who is dependable and can be relied on to arrive at work on time. Always arrive at an interview early  as running behind schedule is never a good look to any employer.

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Multitasking   

There are many reasons why the hospitality sector can be difficult to work in as its almost always hectic. Many employees must handle multiple tasks in one day. For example, on a typical day for a manager role, they might have to ring a company about a vacuum, deal with a guest that has made a complaint, fill out paperwork, keep a smile on guest faces, and all of this and more may have to be done in one afternoon. Many employers want to know can if you handle multiple tasks in one day, manage your time effectively, while also handling the pressure of the workload when things may get chaotic.

Work as part of a team   

No career path comes exempt from being able to work as part of a team. This is mandatory. Every role in a company requires you to connect with others around you, so whether that is in a busy kitchen or working in a bar, you will need to be able to work as part of a team especially during busy periods.

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Show your initiative   

Employers nearly always look for someone who is hardworking and takes their own initiative to find new ways to help the company. A great employee doesn’t wait around to be assigned tasks by their boss, they show their initiative and self-motivation to improve the company and the current position they are in. Having a strong work ethic is a valuable factor to any employer. You can share this with any employer in an interview and they will be impressed.

Attention to Detail   

It is always the little things that get your career off to a great start but it also makes a guest experience extraordinary. It won’t make or break your hospitality career but it will help you along the way. Whether it is making sure the flowers are fresh, or checking that all staff is wearing clean uniforms, everything must be attended to and all the little things will make a huge difference. Attention to detail skills will also help you to give a guest a more positive experience.

Language Skills   

Although language skills are not too necessary, it is a bonus in the hospitality field. It will allow you to communicate with a wide range of different cultures and people. Your use of languages will help you on a day to day basis. Language skills are a plus in any industry, so why not consider taking a class.

Computer Skills   

In today’s world with modern technology, the use of computers is essential and it also makes you stand out from the crowd in an interview. Understanding the various types of software and having excellent computer skills is important. You should highlight this on your CV that you are literate in the use of software and computers, this will surely impress any employer.

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Customer Service   

Above anything else, customer service is vital in the hospitality industry. You must have the ability to meet any customers expectations no matter what role you are in. Whether you are serving drinks in a bar or taking on the role as general manager of a hotel, it is your job to make sure all customers are having a great time and that they gain a positive experience every time. Customer service is all about being proactive and positive. Even if you have to deal with a difficult guest, it is important to remain professional, polite, and to smile. You must go that extra mile for every guest. Just remember, the more positive experience one has, the more likely you are to receive good feedback and maybe some good tips too.

Flexibility   

In the hospitality industry, there can be unusual hours or longer hours than other basic jobs. You must be able to show that you are flexible and adaptable even if you get called in at the last minute. Any employer will appreciate that you are enthusiastic about any unique opportunities and will respond to the company’s needs.

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10 Important Tips on how to Get Hired Fast

Are you searching for a new job and are you finding it difficult and starting to feel a little discouraged? When you are looking for a new job, the interview and searching process can seem like forever. Whether you are switching to a new job or just simply starting out there are ways to get hired quicker than you can think. The job market is saturated with a high caliber of candidates. This simply means you must think smarter about your job searching strategies. The market is extremely competitive so why not use these helpful tips to help you to beat your competition and get a job fast.

  • Do not Apply for Every Job that you See

Focus on job searches that you are qualified to do. It will give you a better chance of being selected for an interview. Sending out random cover letters and your Curriculum Vitae will be a waste of your time. Take some time to search for a job that you are actually seeking.

  • Register with a recruitment Agency 

Teaming up with a recruitment agency could be the perfect solution. Recruitment agencies such as us can help you find full time, part-time, and other job opportunities no matter where you are in your career.

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  • Keep applying for jobs while you wait   

Many job seekers are rejected numerous times before they actually receive an interview for a position. Keep applying for other jobs until you receive the right offer and even if you receive an interview from an employer still keep your options open.

  • Always have your cover letter   

It only takes a few seconds to impress a potential employer enough for you to be selected for an interview. Grab their attention with an impressive cover letter stating what you can do for their company and highlight your specific qualifications.

  • Have your CV reviewed   

Just like your cover letter, your CV is just as important. Have your CV reviewed and professionally written. You are on the job hunt, so it is important to highlight your certain experience and skills that will perfectly cater to the job position that you are applying for.

  • Dress to Impress   

First impressions are everything, you have limited time to impress the potential employer before they can decide on whether they want to hire you or not. Dress for the job you are going for, wearing simple and appropriate attire.

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  • Always be yourself during the interview   

Many employers do not want to see a fake smile and rehearsed answers. This can be misleading. Be honest and be yourself it is the best way of showing the employer what skills you have and the person you really are.

  • Have References   

Employers can check for references, so it is important to have a list from previous employers, through networking, or even anyone who can speak on your experience and skills.

  • Follow Up   

If you have not heard back from the employer a few days after the interview, then you should follow up on this. Send an email or a letter thanking them, state in the letter that you really appreciated the opportunity and it was a pleasure to meet them. Leave your contact information so they can contact you with any questions. This shows you are very interested in the position.

  • Be confident and Engaging   

This can range from having a firm handshake or answering any questions straightforward. Have good posture and be confident in yourself and your skills. Many employers will notice if you are not listening or interested. Ask questions if something is unclear to you, nod your head that you are listening, and always keep eye contact. This will show confidence and a sense of good leadership skills. There is nothing more impressive than someone who shows up to an interview being fully prepared.

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Tips for Reaching Your Career Goals

As we have entered a new year and a new goal setting season, it is important when you set your goals you must give yourself the best chance for success. With an economy full of opportunities, it is a great time to assess your career. Every employee has professional goals that they would like to achieve, and being able to reach your goals in your current position is key to job satisfaction. Those who achieve their goals successfully are more than likely to receive raises, be more productive, get promotions, and are more than likely to stay with the company that they work for. Achieving your career goals requires planning, introspection, and dedication. While ambition is a good thing, it is important to channel it smartly. Here are some helpful tips for reaching your career goals.

  • Upskill

Completing a long-distance course while you work, you can further your education and advance your career at the same time. The course you choose can be aligned with your career goals. Studying broadens your skill set and knowledge which increases your career prospects, earning power, and makes you more employable.

  • Set and know your goals 

Devote some energy and time to marking out your career goals. A great start to achieving them is making a plan and writing them out. Seek out what your end result will be and what you would like to achieve in the important areas of your life including health, relationships, finance, career, and self-development.

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  • Stay Committed

With your set goals in place, stay 100% committed and dedicated to achieving those goals. There will always be setbacks but you should persevere as achieving any worthwhile goal is not the easiest. Be prepared to make sacrifices, work harder, and try more. Have a clear milestone along the way and a vision in front of you. Remind yourself that you deserve success and work on building your confidence for your career along the way. Put in the hours and as they say “you get what you give”.

  • Sharpen your Soft Skills 

Boosting your specific skills is important, but do not forget your general skills that apply to any given role such as organisation, team player, and time management. Ongoing learning is critical to your career success and personal development. The more improvement on your soft skills, the more valuable an employee you will be, so think about the areas you are lacking in and try to do much better.

  • Monitor your Progress

When setting new goals, it is crucial to monitor and measure your progress along the way. If you are leading a team it is important to share your progress with the rest of the team. Figure out whether you are reaching your milestones within the desired time frame. If you are setting yourself big goals, it is important to be clear what your goals are, track your performance and celebrate each success individually.

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  • Take criticism Graciously 

Sometimes it is not easy receiving criticism at the end of the day, even if it is constructive and helpful. Accept the criticism graciously , it will set you apart from other employees who are known to ignore the feedback and get defensive. Nobody is a perfect employee, so improve upon your criticism and learn from your mistakes.

  • Network

Work on building up a network and reputation in both your organisation whom you work for and outside of this. Make connections with people you work with and those you respect and admire as professionals. Maintaining and building a good network can lead to future partnerships and collaborations. While personal connections are preferred, it is equally important to maintain and build a professional digital network as well. Set up a professional website or an online Linked-In profile that will advertise your work experience and skills.

  • Always be a Team Player 

Be a strong team player at work. If your work colleagues need a helping hand on a project give them a helping hand. This will show your employer or manager that you are willing to be a team player. These qualities will always land you a step up the ladder to gain you a new role at work.

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  • Upkeep a professional image 

Your image at work will play an important role in your career path. Look, sound, dress, and act the part. Surround yourself with successful and positive people who are known to take their careers seriously.

The road to a successful career is never accidental even though circumstances and luck can lend a helping hand along the way. Successful professionals are able to sustain their career with a plan, vision, and hard work along the way.

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What to Wear to a Job Interview?

With every first interview, first Impressions really count. It is really important to wear the right outfit to a job interview, it is more important than many people realise. The way you dress and the way you present yourself to the job interviewer, makes up a big part of the impression they will make of you in that vital few seconds of meeting you. When preparing for an interview, think of selecting your clothing as the icing on the cake, the fine detail that will pull all your efforts in together. Use your best judgement and don’t over think it. Now a days, the complete formal look of suited and booted has changed a bit, with a more casual look approaching as workplace attire. A safe medium to take is Smart Casual and add a touch of detail such as a unique pair of shoes for the men or an interesting piece of jewellery, nothing too over the top for the women. Read on for the best suggestions for what to wear to a Job Interview.  

what to wear

Professional and Polished

For the ladies:

Makeup should be kept to a minimal. Make sure your makeup isn’t too bright or distracting as it may look harsh in an office setting. Keep it clean and simple. Keep it professional and polished and as the saying goes “less is defiantly more”! Make sure your nails are polished and clean and present no chips.

For the Men:

Ensure to be clean shaven and well groomed. A fresh haircut shows that you put a lot of effort in yourself and it will also give you that added confidence in the interview. If you have facial hair like a beard, it should be kept neat and tidy. An overgrown beard will not make for a good first impression.

Choose your Outfit carefully

Plan your outfit ahead of your interview. You want to give the employer a very good first impression of you. The clothing should be pressed and clean and have no stains or wrinkles. It should fit you well and not be to tight, baggy, or uncomfortable. Comfort is defiantly the key here. Your footwear will not go unnoticed so ensure your shoes are clean, appropriate, and polished.  

For the Ladies:

  • A Tailored blazer is a wardrobe staple  
  • A simple dress or an A-line Skirt  
  • Blouse or Shirt  
  • Dark Jeans if appropriate 
  • Cardigan  
  • Suit Trousers  
  • Smart Closed in Heels/Pumps 
  • Dark Tights 

For the Men:

  • Fitted Jacket  
  • Fitted Suit Trousers 
  • Dark Jeans if appropriate 
  • Well ironed regular/slim fitted Shirt  
  • Suit Polished Shoes  
not to wear

What not to Wear

  • Never wear clothes that are stained or dirty  
  • Never wear revealing clothing. It does not give a good impression  
  • No short skirts or glitter sequins  
  • Do not overdo it on the perfume/fragrance  
  • Trousers should not be hanging on the floor/no missing buttons, etc. 
  • No distracting bright colours or patterns  
  • If you have tattoos or piercings, they should not be on show  
  • If you are a smoker, never smoke before an interview as it is best to avoid the lingering smell 

It is important to remember that you also want the focus on your experience, skills, and personality. So, the less distracting outfit, the better so choose wisely! A classy look is the key ingredient. Personality and experience are the most important and at the end of the day, they are what will get you the job. A Clean and Crisp outfit will leave a lasting positive impression. Find out more top tips for job interviews and how to make a positive impression.

interview

Top Tips for Job Interviews 

So, you have applied for a job and sent your CV, and you finally got an interview date, good for you! You may have gone to a lot of interviews, but interviews never seem to get any easier, for some anyway! Even the most qualified and smartest job seekers have to prepare for an interview. You must practice your interview skills as there are no second chances to make a first impression. Every job interview, you are meeting new people and selling yourself and your skills to someone you don’t know. You have done your research and your interview day has come. Staying enthusiastic and upbeat through it all is important especially if you are being interviewed for a job that you really want. Your CV is basically transforming into you and it gives you the opportunity to improve on the paper impression. Acing your interview isn’t about doing anything out of the ordinary or extreme it is about using the skills that you have and reinforcing them on the day.

Here are some helpful tips to help you prepare for your job interview and make a maximum impression on the interviewer.

job interview

1. Prepare and Practice 

It is one thing to be prepared for the question “why should we hire you” but it can be challenging to say it in a convincing and confident way. Research and review the typical interview questions that employers would ask. You should back up your CV and have complete and concise answers to every question. The best thing to do is practice your answers. It is extremely important to listen to the employers very carefully in order for you to answer the questions correctly. Also, you should have a list made for questions that you would like to ask the employer.

2. Research the Company

Research the company that you are going to have the interview with as this will prepare you for the question “what do you know about this company”. As the saying goes “Fail to plan, and you plan to fail”. Do your homework and you will proudly enter the interview with confidence.

3. Look and Dress the Part 

Appearance isn’t everything, but first impressions really count, in plain fact, you are judged before you have even spoken a word. It is important to be well groomed and to know what to wear. Whether you wear something less formal or a suit, your clothes should fit correctly, your shoes polished, fingernails clean, and accessories kept to a minimum. It also can depend on the type of job that you are going for. It shows a desire to succeed in getting the job if you dress one level above the job.

dress to impress

4. Practice your Non-Verbal Communication

Show your confidence, give a good firm handshake, make eye contact with the employer, have a good posture, and speak clearly. The first non-verbal impression can be a great beginning or a quick ending to your interview. Use the appropriate body language it shows you are interested. An employer can positively be influenced by 55% of your body language. Smile and show your enthusiasm. Be polite and professional. It will go a long way.

5. Always be on Time 

Always be on time for an interview and this means be early. On time usually means arrive 5 to 10 minutes early. Beforehand know exactly where you are going and how long it takes to get there. It is never a good impression if you are late for the interview. Give yourself plenty of time.

6. Ask Questions 

You should prepare questions to ask the interviewer, this demonstrates and shows that you are interested in the position and their company. Prepare a minimum of 5 questions. Many times, the good questions come from the ones you were asked during the interview and additional information you took in.

ask-questions

7. Keep Calm 

Good preparation for an interview is to stay in control. Allow yourself extra time when leaving for the interview in case of any delays and get everything that you need ready the night before. During the job interview, stay calm and try to relax. Your body language will say a lot about you when answering your questions. Pay attention to what is being asked and make sure to listen very carefully before you speak. Remember to smile and speak clearly. An interviewer is just a normal person like you, they too can be a bit nervous.

Follow up on the interview 

Follow up on your interview 24 hours later. Send a Thank You email reiterating your interest in the position. If you forgot any information in the interview, then put it into the thank you email.

salary

Average Hospitality Jobs Salaries in Ireland 2018  

The Hospitality Industry is a much broader sector than any other industry. It ranges in a broad variety of categories some of which include jobs working in hotels, restaurants, cruise lines, casinos, theme parks, and much more. Many jobs in the hospitality sector involve a lot of face to face meeting with customers in a variety of ways. There is also behind the scenes jobs such as accountancy, sales, and marketing. In the hospitality sector, you can climb your way up the ladder to a more managerial role which has more responsibilities but you will see a higher salary rate.

In this blog, I am providing helpful information on the average hospitality job salaries in Ireland for 2018

General Manager

The role of a General Manager includes the overall running of the hotel. They are responsible for the management and hiring of the hotel team. They possess leadership, communication, and problem-solving skills. The starting Salary for a General Manager is 65,000 up to 150,000.

Deputy/Operations Manager

The role of a deputy Operations Manager includes the overseeing of the entire operations of a lodging establishment. This includes security, housekeeping, human resources, food service, and much more. The starting Salary for a Deputy Operations Manager is 45,000 up to 80,000.

manager

Duty Manager

The role of a Duty Manager is to make sure everything is running smoothly while the General Manager is unavailable. They are responsible for the day to day issues if any arise. The starting Salary for a Duty Manager is 28,000 up to 32,000.

Director of Sales and Marketing

The role of a Sales and Marketing director is they oversee the sales department. They are in charge of training and supervising of the hotel’s sales and marketing team. The starting Salary for a Sales and Marketing Director is 28,000 up to 32,000.

Events Manager

The role of an Events Manager includes organising, planning, and executing all types and sizes of events. They will meet clients to discuss and assess their needs. The starting salary for an Events Manager is 30,000 up to 45,000.

Catering Manager

The Catering Managers role is overseeing the day to day running of the catering operations and services. They are responsible for the monitoring of the quality of the food and service. The starting Salary for a Catering Manager is 35,000 up to 70,000.

Food and Beverage Manager

The role of the Food and Beverage Manager includes the planning and controlling in the ordering of the food and beverages. The starting Salary for the Food and Beverage Manager is 40,000 up to 60,000.

Restaurant Manager

The Restaurant Manager oversees the restaurants quality goals, profitability, revenue, health and safety, and much more. The starting Salary for a Restaurant Manager is 35,000 up to 60,000.

Maria-Logan-Recruitment

Executive Head Chef 

The Executive Head Chef is the leader in charge of everything that goes on in the kitchen, that goes out of the kitchen, and maintains full control of the staff at all times. The starting Salary for an Executive Head Chef is 40,000 up to 90,000.

Sous Chef

The sous chef is second in command in the kitchen next to the head chef. He or she acts as the head chef’s assistant. They are also responsible for supervising the kitchen staff if the head chef isn’t available. The starting Salary for a Sous Chef is 38,000 up to 50,000.

Chef de Partie 

The Chef de Partie is one of the most important jobs in the kitchen. They are in charge of a particular area of production in a restaurant. Many chefs de parties have several assistants. The starting Salary for a Chef de Partie is 27,000 up to 30,000.

Front Office Manager

Front Office Manager is the senior person in the office environment and oversees staff supervision, administrative support, and maintains a professional work environment. The starting Salary for a Front Office Manager is 30,000 up to 55,000.

Revenue Manager

The role of the Revenue Manager is to set up revenue management strategies and processes in a hospitality business in order to optimise and maximise its revenues. The starting Salary for a Revenue Manager is 35,000 up to 50,000.

receptionist

Receptionist 

The Receptionists role includes welcoming guests as they arrive at the hotel, checking guests into the hotel, issuing keys, checking guests out of the hotel, answering telephones, preparing bills and dealing with payments. The starting Salary for a Receptionist is 20,000 up to 28,000.

Human Resources Manager

Human Resources Manager role includes overseeing employee attendance and working schedules including time off, breaks and over time. They also recruit and train new employees. The starting Salary for a Human Resources Manager is 35,000 up to 75,000.

Accommodation Manager

The Accommodation Manager oversees the day to day running’s of the accommodation making sure everything is under control and managed effectively. The starting Salary for an Accommodation Manager is 35,000 up to 55,000.

Financial Controller

The Financial Controller role includes handling all of the daily accounts. The starting Salary for a Financial Controller is 45,000 up to 80,000.