The hospitality industry has grown by leaps and bounds over the years, and it’s not showing any signs of slowing down. In fact, it’s continuously growing, and this is great news for those who are seeking to establish themselves in the sector. A career as a hotel manager is the dream of many individuals, and for good reason. But what exactly does it take to become one, and how can you make the most of your chosen career? Here are some top tips for having a great career as a hotel manager.
Have a thirst for knowledge
As mentioned, the hospitality sector is constantly evolving, and change is inevitable. Maria Logan is on top of the changes and follows them to make sure they can perform the best of their ability. That’s why you need to keep up with these changes and have a knowledge of what’s coming. But aside from this, you have to be adept at whatever tasks are required of you – hotel managers are in charge of a multitude of tasks, and you should be able to identify potential problems and issues before they become full-blown crises. Learn as much as you can and keep yourself updated with the latest innovations and trends in the industry. Remember, competition is fierce, particularly in the hospitality sector – and if you don’t keep yourself updated, you can quickly be left behind.
Know what is required of you and be organised
Hotel managers have a lot of responsibilities on their shoulders, as any hotel recruitment agency in Dublin will tell you. One of your daily tasks is to supervise your staff, but you are also required to schedule various shifts, deal with guest and client complaints and requests, and delegate tasks to your staff. In order not to neglect your responsibilities, make sure you have organised a system that lets you manage everything with ease.
Be mindful of emergency situations
Hotels, just like any other place which is open to the general public, can quickly become the scene of emergency situations. It doesn’t matter what you do to try to avoid emergency situations – they will happen, and if they do, you need to be prepared. The key is how you respond to the emergency situation and what steps you take in order to alleviate it and its effects. A swift response is crucial, and this not only helps keep your hotel operations up and running – it helps keep your guests happy, not to mention uphold the reputation of your hotel.
Of course, having the proper degree is important, but so is receiving continuous training, be it through attending seminars and conferences or joining trade organisations. Being a successful hotel manager is not an easy task – but if you remain passionate, dedicated, and willing to learn, you can go far indeed.